Reliability Score · methodology v1.0 · updated 2026-10-04
Bitpanda: 84/100
Score over time
Held at 84 since 2026-06-23 — 324 daily readings, no change.
Score breakdown
Withdrawal reliability weight 25%
100
Why 100
No recorded withdrawal halts or freezes within the 24-month decay window.
Proof of reserves weight 20%
45
Why 45 · 1 source
No recurring public Merkle PoR found (2026-06-10); substitute assurance via SOC 2 Type 2 and the MiCAR full-reserve regulatory regime it operates under.
Regulatory standing weight 20%
92
Why 92 · 2 sources
Three MiCAR CASP licences — BaFin (Jan 2025, among the first issued), Malta MFSA (early 2025) and Austria FMA (2025-04-10, first Austrian company) — plus PSD2 e-money and MiFID II; no fines or formal enforcement found in 3 years. Context: a 2026 ICIJ report describes 2023 BaFin audit findings (information-security shortcomings) at a German subsidiary, remediated without fine.
Security history weight 15%
100
Why 100
No recorded security incidents within the 24-month decay window.
Support quality weight 10%
80
Why 80 · 1 source
Trustpilot ~4.0/5 (~15,000 reviews, 2026-06-10) as a complaint-pattern proxy.
Operational maturity weight 10%
82
Why 82 · 1 source
Founded 2014 in Vienna; 7.4M registered users (2025), profitable (adjusted revenue EUR 371M, 2025); EU/DACH retail-broker model outside the global top-20 spot volume. Publishes no public incident-history page — the absence of recorded incidents is partly an absence of records.
Incident timeline · facts with dates
No qualifying incidents in our curated record (research pass 2026-06-10).
Sources & method: Method → · All exchanges: /exchanges
More on Bitpanda: hidden spread · withdrawal fees · move check: BTC→Bitcoin · ETH→Ethereum
Head to head: vs Binance · vs Bitget · vs Bitstamp · vs Bitvavo · vs Bybit
Not investment advice. Skontro is not a CASP under MiCAR. Reliability Scores are information, not recommendations: every negative datapoint is dated and sourced, the methodology is public, and no exchange can pay to change a score.