Skip to content

Reliability Score · methodology v1.0 · updated 2026-08-16

Bitpanda: 84/100

Six components, each with its reason and sources below — the timeline keeps the full incident record visible.

Score over time

Held at 84 since we began tracking on 2026-06-23 (198 daily readings, no change). The line chart appears once the score moves.

Score breakdown

Withdrawal reliability weight 25%

100

No recorded withdrawal halts or freezes within the 24-month decay window.

Proof of reserves weight 20%

45

No recurring public Merkle PoR found (2026-06-10); substitute assurance via SOC 2 Type 2 and the MiCAR full-reserve regulatory regime it operates under.

source 1

Regulatory standing weight 20%

92

Three MiCAR CASP licences — BaFin (Jan 2025, among the first issued), Malta MFSA (early 2025) and Austria FMA (2025-04-10, first Austrian company) — plus PSD2 e-money and MiFID II; no fines or formal enforcement found in 3 years. Context: a 2026 ICIJ report describes 2023 BaFin audit findings (information-security shortcomings) at a German subsidiary, remediated without fine.

source 1 · source 2

Security history weight 15%

100

No recorded security incidents within the 24-month decay window.

Support quality weight 10%

80

Trustpilot ~4.0/5 (~15,000 reviews, 2026-06-10) as a complaint-pattern proxy.

source 1

Operational maturity weight 10%

82

Founded 2014 in Vienna; 7.4M registered users (2025), profitable (adjusted revenue EUR 371M, 2025); EU/DACH retail-broker model outside the global top-20 spot volume. Publishes no public incident-history page — the absence of recorded incidents is partly an absence of records.

source 1

Incident timeline · facts with dates

No qualifying incidents in our curated record (research pass 2026-06-10). Absence of records is itself a datapoint — see the methodology for what we track.

How this score is computed — weights, rubrics, decay, neutrality: /exchanges/methodology. All venues: /exchanges.

More on Bitpanda: hidden spread · withdrawal fees · move check: BTCBitcoin · ETHEthereum · head to head: vs Binance · vs Bitget · vs Bitstamp · vs Bitvavo · vs Bybit

Not investment advice. Skontro is not a CASP under MiCAR. Reliability Scores are information, not recommendations: every negative datapoint is dated and sourced, the methodology is public, and no exchange can pay to change a score.