Reliability Score · methodology v1.0 · updated 2026-10-04
Crypto.com: 78/100
Score over time
Held at 78 since 2026-06-23 — 324 daily readings, no change.
Score breakdown
Withdrawal reliability weight 25%
100
Why 100
No recorded withdrawal halts or freezes within the 24-month decay window.
Proof of reserves weight 20%
55
Why 55 · 2 sources
PoR page with Merkle user-verification exists; the last documented independent attestation is Mazars (Dec 2022) — current cadence and auditor unverified as of 2026-06-10.
Regulatory standing weight 20%
85
Why 85 · 2 sources
First major global venue with a full MiCAR CASP licence (Malta MFSA, announced 2025-01-27), passportable across the EEA; the SEC closed its investigation with no enforcement action (2025-03-27).
Security history weight 15%
100
Support quality weight 10%
26
Why 26 · 1 source
Trustpilot 1.3/5 (~9,100 reviews, 2026-06-10) as a complaint-pattern proxy.
Operational maturity weight 10%
78
Why 78 · 1 source
Founded 2016; ~100M claimed users; top-10/15 spot-volume tier; the status page shows only token/network-level pauses in the last 24 months.
Incident timeline · facts with dates
2022-01-17
Security · sev 3
What happened · sourced
2022-01-17: 483 accounts were compromised via a 2FA-bypass (~$35M in unauthorized withdrawals); all affected users were reimbursed and platform withdrawals were suspended for ~14 hours.
source
Sources & method: Method → · All exchanges: /exchanges
More on Crypto.com: hidden spread · withdrawal fees · move check: BTC→Bitcoin · ETH→Ethereum
Head to head: vs Binance · vs Bitget · vs Bitpanda · vs Bitstamp · vs Bitvavo
Not investment advice. Skontro is not a CASP under MiCAR. Reliability Scores are information, not recommendations: every negative datapoint is dated and sourced, the methodology is public, and no exchange can pay to change a score.