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Reliability Score · methodology v1.0 · updated 2026-08-16

Crypto.com: 78/100

Six components, each with its reason and sources below — the timeline keeps the full incident record visible.

Score over time

Held at 78 since we began tracking on 2026-06-23 (198 daily readings, no change). The line chart appears once the score moves.

Score breakdown

Withdrawal reliability weight 25%

100

No recorded withdrawal halts or freezes within the 24-month decay window.

Proof of reserves weight 20%

55

PoR page with Merkle user-verification exists; the last documented independent attestation is Mazars (Dec 2022) — current cadence and auditor unverified as of 2026-06-10.

source 1 · source 2

Regulatory standing weight 20%

85

First major global venue with a full MiCAR CASP licence (Malta MFSA, announced 2025-01-27), passportable across the EEA; the SEC closed its investigation with no enforcement action (2025-03-27).

source 1 · source 2

Security history weight 15%

100

No recorded security incidents within the 24-month decay window.

source 1

Support quality weight 10%

26

Trustpilot 1.3/5 (~9,100 reviews, 2026-06-10) as a complaint-pattern proxy.

source 1

Operational maturity weight 10%

78

Founded 2016; ~100M claimed users; top-10/15 spot-volume tier; the status page shows only token/network-level pauses in the last 24 months.

source 1

Incident timeline · facts with dates

  • 2022-01-17

    Security · sev 3

    2022-01-17: 483 accounts were compromised via a 2FA-bypass (~$35M in unauthorized withdrawals); all affected users were reimbursed and platform withdrawals were suspended for ~14 hours.

    source

How this score is computed — weights, rubrics, decay, neutrality: /exchanges/methodology. All venues: /exchanges.

More on Crypto.com: hidden spread · withdrawal fees · move check: BTCBitcoin · ETHEthereum · head to head: vs Binance · vs Bitget · vs Bitpanda · vs Bitstamp · vs Bitvavo

Not investment advice. Skontro is not a CASP under MiCAR. Reliability Scores are information, not recommendations: every negative datapoint is dated and sourced, the methodology is public, and no exchange can pay to change a score.