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Reliability Score · methodology v1.0 · updated 2026-08-16

KuCoin: 73/100

Six components, each with its reason and sources below — the timeline keeps the full incident record visible.

Score over time

Held at 73 since we began tracking on 2026-06-23 (198 daily readings, no change). The line chart appears once the score moves.

Score breakdown

Withdrawal reliability weight 25%

95

1 recorded withdrawal incident within the 24-month window, weighted by severity and recency.

source 1 · source 2

Proof of reserves weight 20%

70

Merkle-tree PoR with third-party involvement and stated 1:1 backing (snapshot as of 2026-02-28 at verification); exact cadence unverified.

source 1

Regulatory standing weight 20%

55

MiCAR CASP licence (Austria FMA, decision 2025-11-27; Vienna EU entity serving 29 EEA markets, launched Jan 2026). Heavy recent enforcement: US DOJ guilty plea ~$297M with a >=2-year US market exit (Jan 2025); Canada FINTRAC penalty C$19.6M (2025, under appeal); CFTC settlement permanently barring the operator from US customers (reported Mar 2026).

source 1 · source 2

Security history weight 15%

100

No recorded security incidents within the 24-month decay window.

Support quality weight 10%

28

Trustpilot suspended the rating after removing fake reviews and issuing a guidelines-breach notice; ~74% one-star among remaining reviews (2026 third-party check). Conservatively scored.

source 1

Operational maturity weight 10%

68

Founded 2017; top-15 spot volume; Seychelles operator entities with a new Vienna EU entity. The 2020 hot-wallet hack (~$281M, outside the decay window) ended with users made whole via recovery + insurance fund.

source 1

Incident timeline · facts with dates

  • 2025-04-15

    Withdrawal · sev 1

    Service disruption incl. withdrawals during the AWS outage of 2025-04-15; restored within hours.

    source
  • 2025-01-27

    Regulatory · sev 4

    US DOJ guilty plea with ~$297M in penalties and a >=2-year exit from the US market (2025-01-27); founders left management. Canada FINTRAC later imposed its largest-ever penalty, C$19.6M (2025, under appeal).

    source
  • 2024-03-26

    Withdrawal · sev 2

    After US DOJ/CFTC charges (2024-03-26), heavy outflows were accompanied by user-reported withdrawal delays; no official halt was declared and KuCoin stated user assets were safe.

    source

How this score is computed — weights, rubrics, decay, neutrality: /exchanges/methodology. All venues: /exchanges.

More on KuCoin: hidden spread · withdrawal fees · move check: BTCBitcoin · ETHEthereum · ETHArbitrum One · head to head: vs Binance · vs Bitget · vs Bitpanda · vs Bitstamp · vs Bitvavo

Not investment advice. Skontro is not a CASP under MiCAR. Reliability Scores are information, not recommendations: every negative datapoint is dated and sourced, the methodology is public, and no exchange can pay to change a score.