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Reliability Score · methodology v1.0 · updated 2026-08-16

Kraken: 88/100

Six components, each with its reason and sources below — the timeline keeps the full incident record visible.

Score over time

Held at 88 since we began tracking on 2026-06-23 (198 daily readings, no change). The line chart appears once the score moves.

Score breakdown

Withdrawal reliability weight 25%

100

No recorded withdrawal halts or freezes within the 24-month decay window.

Proof of reserves weight 20%

80

Quarterly auditor-assisted Merkle-tree PoR with per-client self-verification, covering spot, margin, futures and staked assets (Mar/Jun/Sep/Dec 2025 releases; ~$21.5B client assets verified in Mar 2025).

source 1 · source 2

Regulatory standing weight 20%

80

MiCAR CASP licence (Central Bank of Ireland, announced 2025-06-25) plus MiFID and EMI licences. Resolved actions: SEC suit dismissed with prejudice (Mar 2025, no penalty); SEC staking settlement $30M (2023); ASIC AUD 8M penalty over a margin product (Dec 2024).

source 1 · source 2

Security history weight 15%

100

No recorded security incidents within the 24-month decay window.

source 1

Support quality weight 10%

68

Trustpilot 3.4/5 (~7,000 reviews, 2026-06-10) as a complaint-pattern proxy — above the mid-field of the global venues in this comparison.

source 1

Operational maturity weight 10%

88

Founded 2011 — the oldest venue in this comparison; second-tier global volume with strong EUR pairs; no platform-wide withdrawal halt documented in 36 months (asset-level pauses only, public status history); ~3h front-end outage during the Nov 2025 Cloudflare incident.

source 1

Incident timeline · facts with dates

  • 2024-12-12

    Regulatory · sev 2

    Australia: Federal Court ordered operator Bit Trade to pay AUD 8M over a margin product offered without a target market determination (2024-12-12).

    source
  • 2024-06-09

    Security · sev 2

    2024-06-09: a zero-day balance-inflation bug was exploited by security researchers (~$3M withdrawn) before disclosure; patched in 47 minutes, funds returned 2024-06-20, no client funds at risk per Kraken.

    source

How this score is computed — weights, rubrics, decay, neutrality: /exchanges/methodology. All venues: /exchanges.

More on Kraken: hidden spread · withdrawal fees · move check: BTCBitcoin · ETHEthereum · ETHArbitrum One · head to head: vs Binance · vs Bybit · vs Coinbase · vs Bitget · vs Bitpanda

Not investment advice. Skontro is not a CASP under MiCAR. Reliability Scores are information, not recommendations: every negative datapoint is dated and sourced, the methodology is public, and no exchange can pay to change a score.